Hi, I’m Mercedes — a thoughtful doer, natural organizer, and someone who genuinely enjoys making life run more smoothly for the people around me. I founded True Steward as a reflection of my values: responsibility, trust, consistency, and care. Property management, to me, isn’t just about maintaining buildings — it’s about creating stable, respectful, and well-run environments where both people and properties can thrive.
With a background that spans executive support, construction leadership, operations, and customer service, I bring a practical, hands-on skill set to every project. I’m detail-oriented, organized, and calm under pressure — someone who follows through, communicates clearly, and handles the unexpected with grace. I believe in being both reliable and approachable, bringing a human-centered touch to every interaction.
What drives me most is a sense of service and purpose. I believe that how we show up — with integrity, consistency, and a touch of heart — truly matters. Whether I’m coordinating vendors, supporting tenants, or partnering with owners, I take pride in doing things the right way. I love systems that work, clear expectations, and creating spaces (physical and emotional) where people feel grounded, heard, and supported.
At True Steward, you’ll find more than just a property manager — you’ll find a trusted partner who genuinely cares. I’m here to make property management simpler, more transparent, and truly caring—because every space deserves thoughtful stewardship.
Why I Chose the Name True Steward
The name True Steward is more than just a title for my property management business — it’s a reflection of who I am and what I believe in at the deepest level.
As an eco-conscious, earth-loving person, I’ve always felt a strong calling toward land stewardship — not just caring for the land, but respecting it as a living system that connects us all. I believe that every relationship we hold — with the earth, with one another, and with the spaces we inhabit — deserves our attention, respect, and care.
To be a true steward means to act with integrity, responsibility, and compassion. It means showing up with care for what’s been entrusted to us — whether that’s a home, a tenant, a community, or a natural space. This belief is at the heart of how I approach property management.
My background as a notary and executive assistant gave me a foundation in trust, accountability, and service — qualities that are essential to stewarding not just property, but people’s peace of mind. I’ve always been drawn to justice and equity, and I carry those values into every decision I make.I wanted a name that stood for something — that spoke to both my values and my vision for how property management can be done differently. True Steward is that name. It represents a promise: to care deeply, act responsibly, and build something lasting — not just in property, but in community and connection.
– Mercedes Salles | Owner
