Privacy Policy

Who We Are

Our website address is: https://truestewardor.com.

True Steward provides residential property management services in Oregon. We are committed to protecting the privacy and personal information of all tenants, applicants, and website visitors in accordance with the Oregon Residential Landlord and Tenant Act and other applicable laws.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, or articles). Embedded content from other websites behaves as though you visited that website directly.

These external sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with that content if you are logged in to their platform.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

Tenant or applicant information may be shared with trusted service providers (e.g. background screening companies, payment processors, maintenance contractors) as needed for legitimate business purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Disclosure may occur if required by law, court order, or in response to lawful government requests.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so that we may automatically approve future comments.

For registered users (if any), we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also see and edit this information.

Tenant and applicant records are retained in accordance with Oregon law, typically for one year after tenancy ends, unless a longer retention period is required for legal, accounting, or administrative purposes.

Your Rights Over Your Data

If you have an account on this site, or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided. You may also request that we delete any personal data we hold, subject to exceptions where retention is required by law (e.g. financial records, lease obligations, or compliance with the Oregon Residential Landlord and Tenant Act).

To exercise these rights, please contact us at: home@truestewardor.com.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Tenant and applicant data submitted for rental purposes may be securely transmitted to credit, background, or screening providers as part of the application process.

Commitment to Privacy

True Steward respects your privacy and takes reasonable measures to safeguard your personal information from unauthorized use or disclosure. We collect only what is necessary to manage your tenancy and provide services.